YOUR QUESTIONS ANSWERED

How quickly can you send me a kit?

Orders will usually be dispatched on a same day basis For urgent orders outside of regular office hours please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0117 924 1439.

What is the difference between your ranges?

Fingerprint Range – this range made from prints taken with our moulding kit. Your finished piece will capture both the shape and whorls of the fingerprint.

Tender Touch Range – this range is made from an ink print of the fingerprint. A portion of the print is enlarges and a stamp is made that is used to texture the whole piece.

Hand and Footprint ranges – prints are taken using a special inkless print kit. The print is miniaturised and a stamp created to stamp onto the piece of jewellery.

Love Letters – we can use signatures or short messages written by your loved one to create a truly unique keepsake.

How do I take the prints?

Prints are taken using one of our three kits. Click on this link to see how prints are taken.

Which kit should I order?

If you know which range you would like to order from, order the appropriate related kit (see below).
  • Memory Treasures Fingerprint Kit for our fingerprint range
  • Memory Treasures Inkless Print Kit for our hand or footprint range
  • Memory Treasures Ink Print Kit for our Tender Touch Range
If you are unsure which range you would like, we recommend ordering one of each kit.

What if the print doesn’t work the first time?

Each kit has enough materials to take more than one print, so if you don’t get it right the first time, you can try again.

What can the prints be used for?

Your loved ones prints can be used to make pendants, charms, cufflinks or keyrings. We have many different options and styles available and these can be discussed in detail with one of our jewellers. All of our jewellery is bespoke and hand-crafted and engraved to create a truly unique keepsake. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will put you in touch with your local jeweller.

Do I have to order jewellery straight away?

No - we sell our kits separately so that you don’t have to make a decision until you’re ready. We recognize that choosing a piece of our keepsake jewellery can be a big decision and we want to make sure that you have time to make the right choice for you. Our jewellers can provide as little or as much help as you need.

Will I be able to see all of the detail on the print?

Our kits have been specifically designed to capture as much detail as possible. All of our jewellers are specialists in keepsake jewellery and will do everything they can to ensure that your jewellery shows detail. For fingerprints we make a nice deep impression, so even if the whorls are not very clear because of age or other factors, the indentation is still clearly a fingerprint. For hands and footprints the print will always show the unique shape of your loved ones hand or foot.

I already have a hand and foot print – can I use them to have jewellery made?

Yes, it is usually possible to use a print that you already have. We would need to receive either a good black and white copy of the print or a high resolution scanned image by email. We do not recommend that the original is posted to us, as it would be far too precious to lose.

I have already had pieces made – can I order more?

Yes you can. If you contact the jeweller who made your jewellery they will be happy to discuss any further requirements. All fingerprint moulds and hand and footprints will be kept for 5 years.

Is there an age limit?

No – our print kits can be used to print all ages. We recommend using our hand and footprint kits for young babies and their fingerprints may not be fully formed yet.

Is there a limit to the length of name you can engrave on your jewellery?

Usually no. Smallprint jewellers are very skilful and can position prints so that you can accommodate most first names. An age or special date can also be engraved on the back and on our key rings there is room for a short message. There is no extra charge for engraving your piece.

Is your jewellery sterling silver?

Yes. Each printed item we make for you is made from sterling silver. All of our chains, bracelet and keyring attachments are also made from sterling silver.

How long does it take for my jewellery to be made?

All of our jewellery is handcrafted and hand finished and will usually take approximately 4 weeks from when we receive your prints. If you have a specific date that you need your jewellery for please contact your local jeweller who will do everything they can to meet your request.

DIDN'T FIND THE ANSWER?

Memory Treasures Ranges

TENDER TOUCH™

Silver keepsakes beautifully textured with your loved one’s fingerprint.

FINGERPRINT JEWELLERY

Silver keepsakes capturing the unique details of fingerprints

HAND AND FOOTPRINTS™

Silver keepsakes capturing the unique details of hands and feet

LOVE LETTERS™

Silver keepsakes that capture handwriting and signatures